I led the full lifecycle of an internal automation project designed to streamline academic and administrative workflows at Fairmont State University. The goal was to reduce manual input, eliminate paper-based tracking, and improve efficiency across departments using Microsoft’s low-code tools.

I collaborated directly with academic deans, staff, the Office of the Provost, and the Registrar, and took ownership of the system architecture, assigning roles, setting timelines, and designing end-to-end automation flows. The solution combined Microsoft Power Tools, Microsoft Forms, and SharePoint to create a seamless process for submitting, tracking, and approving academic requests.

Through stakeholder interviews and iterative testing, I developed workflows that routed form submissions, updated SharePoint lists, and triggered custom approval paths—eliminating the need for back-and-forth emails or manual data entry.